GDPR Compliance
Last updated: 30 September 2026
Our Commitment to Data Protection
Verdant-dash is committed to protecting the privacy and security of personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This document outlines our GDPR compliance measures and explains your rights regarding personal data we process.
Data Controller Information
For the purposes of data protection legislation, verdant-dash.com is the data controller responsible for the personal data we collect and process.
Business name: Verdant-dash
Address: 87 Duke Street, Liverpool, L1 5AS, United Kingdom
Email: privacy@verdant-dash.com
Types of Personal Data We Process
We collect and process the following categories of personal data:
- Identity data: Name, title
- Contact data: Email address, correspondence address
- Service data: Information about services requested, property preferences, requirements
- Technical data: IP address, browser type, device information, website usage data
- Communication data: Records of correspondence and interactions
Lawful Basis for Processing
We process personal data only when we have a lawful basis to do so:
Consent
Where you have provided explicit consent for us to process your data for specific purposes, such as submitting enquiry forms on our website.
Contract Performance
Processing necessary to fulfil contractual obligations when you engage our services.
Legitimate Interests
We may process data based on legitimate business interests, such as:
- Responding to enquiries and providing information about our services
- Maintaining records for business administration
- Improving our website and services
- Ensuring network and information security
Legal Obligation
Processing required to comply with legal obligations, such as maintaining accounting records or responding to legal requests.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request deletion of your personal data under certain circumstances, including:
- The data is no longer necessary for the purposes it was collected
- You withdraw consent on which processing is based
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
Right to Restriction of Processing
You have the right to request restriction of processing of your personal data under certain circumstances.
Right to Data Portability
You have the right to request transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing.
Rights Related to Automated Decision Making
You have rights regarding automated decision-making and profiling. We do not currently engage in automated decision-making that produces legal effects or similarly significant effects.
How to Exercise Your Rights
To exercise any of the rights described above, please contact us using the following methods:
Email: privacy@verdant-dash.com
Post: 87 Duke Street, Liverpool, L1 5AS, United Kingdom
We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by a further two months, in which case we will inform you and explain the reasons for the delay.
We may need to verify your identity before processing your request to ensure we are disclosing personal data to the correct person.
Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data in transit and at rest
- Regular security assessments and updates
- Access controls limiting who can view personal data
- Staff training on data protection requirements
- Incident response procedures for data breaches
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Our standard retention periods are:
- Active client data: Duration of engagement plus seven years
- Enquiry data (no service engagement): Two years
- Financial records: Seven years from end of financial year
- Website analytics data: Twenty-six months
After these periods, personal data is securely deleted or anonymised.
International Data Transfers
We do not routinely transfer personal data outside the United Kingdom. If circumstances require international transfer, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Data Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in risk to individuals.
Data Protection Officer
For questions or concerns regarding data protection matters, you may contact our data protection team at privacy@verdant-dash.com.
Right to Lodge a Complaint
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk
Changes to This Statement
We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated to active clients via email.
The "Last updated" date at the top of this page indicates when this statement was last revised.
Further Information
For comprehensive details about how we collect, use, and protect your personal data, please also review our Privacy Policy.